Write to support@closo.co or use the claim form on your order page, with your order number. Closo usually responds within 2 business days.
Updated 2 Oct 2026.
For claims and questions, write to support@closo.co or use the claim form on your order page. Include your order number. We usually respond within 2 business days.
Contact us before contacting your bank: a claim with Closo is almost always faster.
Legal notices go to support@closo.co. Closo's legal name and mailing address are on the Terms of Service and on every receipt.
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