Payments & membership
Card checkout and escrow, bank transfer, Net 60 terms, free shipping offers and Closo Insider.
- Paying for a lot: card checkout and escrowLot orders are paid at checkout and held by Closo. Funds release to the supplier when your acceptance window closes, unless you accept earlier.
- Paying by bank transfer on orders over $6,000Orders over $6,000 can be paid by bank transfer through Stripe. The lot is reserved for 5 business days while the transfer clears.
- Net 60 terms for approved buyersApproved buyers can pay for a lot 60 days after ordering, with no fee. A person reads every application and replies in 3 to 5 business days.
- Free parcel shipping on your first lotYour first lot ships free by parcel on lots from $150, when shipping is under 10% of the lot and under $100. No code needed.
- Closo Insider: free parcel shipping on $300+ lotsCloso Insider costs $19.99 a month, cancel anytime. Parcel shipping drops to $0 on every lot of $300 or more. Freight is never free.
Questions buyers ask
Short answers. Each article above has the full detail.
How long is the lot held for me?
For 5 business days while the transfer clears.
Can I still pay by card?
Yes. Card and the other payment methods remain available.
What if I am declined?
You can apply again after 60 days, and nothing about buying without terms changes in the meantime.
Is there a fee or a penalty?
No fee for paying with terms, and no penalty for using your whole limit.
Where does the free shipping apply?
Automatically at checkout on the Closo Wholesale marketplace (shop.closo.co), which is where your membership is recognized today.
How do I cancel?
Anytime, from your account. Canceling stops the next monthly charge.
Still need help?
Write to support@closo.co, or use the claim form on your order page, with your order number. We usually respond within 2 business days.
